Pricing
Answer every call. Take orders from $0/mo.
You're losing orders to missed calls — you already know it. Pick a plan, and we build the whole thing for you. On Order & Combo, your customers cover the small per-order fee — not you.
Built by POS & payments experts — your calls and your customers' cards in safe hands.
Order
Take orders for $0 a month.
$0/mo · per location
+ $2.50 per successful order
Paid by your customers, not you.
+ one-time $149 setup · cancel anytime
Get started
Questions? Book a 10-min demo →
Best for restaurants that want phone orders & a website with no monthly fee.
- Takes the full order on the call, then texts a secure pay-link
- Paid orders auto-print to your kitchen
- Answers basic questions — hours, location, menu & order status
- A pro web-ordering site (menu, cart, pickup, delivery & in-store)
- Secure card payments, tips, tracking & customer accounts
- Only completed orders carry a fee — questions & spam are free
Recommended
Combo
Receptionist + Order, together.
$99/mo · per location
+ $2.50 per successful order
Paid by your customers, not you.
+ one-time $149 setup · cancel anytime
Get started
Questions? Book a 10-min demo →
Best for restaurants that want it all — full reception and ordering in one.
Everything in Receptionist & Order:
- All Receptionist call handling — appointments, messages, transfers
- Full phone ordering + pay-by-text + auto-print to kitchen
- Your own pro web-ordering site
- Captures leads, callbacks & appointments
- Multilingual, knowledge base & anti-hallucination grounding
- One flat $99/mo — your customers cover the per-order fee
Receptionist
Never miss another call.
$99/mo · per location
+ one-time $149 setup · cancel anytime
Get started
Questions? Book a 10-min demo →
Best for businesses that want every call answered, appointments booked, messages taken.
- 24/7 AI answering — no voicemail, no busy signal
- Handles reservations, waitlists, and booking requests 24/7
- Answers questions about your business, services, hours, location, and policies
- Captures every caller in your dashboard — leads, callbacks, reservations, appointments, and inquiries
- Texts & emails your team the moment a call lands
- Transfers callers to a real person on request
- Answers in multiple languages
- Knowledge base (RAG) — trained on your website, documents, and business information
- Custom call flows tailored to your business
- Works completely standalone — no POS or ordering system required
Prices per location. Order has no monthly fee — your customers cover the $2.50 per-order fee. One-time $149 setup. Keep your existing number.
Enterprise
Your voice, your rules — every location.
CustomStarts at $2,000/mo · volume pricing for groups · tailored setup
Talk to sales
Best for multi-location groups & franchises.
Everything in Combo, plus…
- A custom, cloned brand voice
- Outbound calling & campaigns
- Multi-agent workflows + API, MCP & webhooks
- Advanced analytics & voice-ROI reporting
- Team roles, custom domain & white-label
- Priority SLA & compliance (GDPR, audit)
How the per-order fee works
Your customers cover the per-order fee — not you.
On the Order and Combo plans, a small $2.50 fee is shown at checkout and paid by the customer — the way delivery apps add a service fee, but without the 25–30% commission those apps take from you.
- 1The call is always free to you. Hours, order status, spam, wrong numbers — all handled at no per-call cost.
- 2Only a completed order adds a fee. When a caller places and pays for an order, a small $2.50 fee is added to their checkout.
- 3That fee is the customer's, not yours. It's collected at checkout. Your monthly stays exactly what your plan says — $0 on Order, $99 on Combo.
A real order
Customer's food order$42.00
Per-order fee (paid by customer)+ $2.50
Customer pays$44.50
You receive$42.00
Your cost in per-order fees: $0. The fee is the customer's.
The fee is shown to the customer at checkout before they pay. Card details are handled by our PCI-compliant payment provider and tokenized — AnswerCaddie never stores card numbers.
Why AnswerCaddie
More than a way to answer the phone.
Voicemail loses the order.Caddie takes it — and gets it paid.
An answering service can't run your menu.Caddie knows it cold, 24/7, in multiple languages.
Delivery apps take 25–30% of every order.AnswerCaddie Commerce takes $0 from you.
Included with every plan
Every plan includes the essentials.
No surprise add-ons. From your first call, every AnswerCaddie plan comes with the foundation you need.
$149 one-time setup
Per location. We build your menu and go live for you.
Real human support
Stuck? Reach out and talk to a person, not a ticket queue.
Your POS or standalone
Plug into your POS, or run the whole thing standalone.
Keep your number
Your AI answers your existing phone line — no number to change.
Compare plans
Everything, side by side.
| Receptionist$99/mo | Order$0/mo + per order | Combo$99/mo + per order | EnterpriseCustom | |
|---|---|---|---|---|
| Call answering | ||||
| 24/7 AI answering | ||||
| Multilingual | ||||
| Answers menu, hours & FAQ | ||||
| Order-status updates | — | |||
| Call recording | ||||
| Anti-hallucination grounding | ||||
| Knowledge base (RAG) | ||||
| Receptionist features | ||||
| Appointment scheduling | — | |||
| Message taking | — | |||
| Lead qualification | — | |||
| Captures leads, callbacks & appointments | — | |||
| Transfer to a human + voicemail | — | |||
| Customer-service handling | — | |||
| Texts + emails your receptionist | — | |||
| Phone ordering | ||||
| Takes full orders by phone | — | |||
| SMS pay-link to the caller | — | |||
| Secure card payment online | — | |||
| Order auto-printed to the kitchen | — | |||
| What you pay per order | — | $0customer pays the fee | $0customer pays the fee | $0customer pays the fee |
| Your web-ordering website | ||||
| Branded ordering site | — | |||
| Menu: categories, search, variants, modifiers | — | |||
| Pickup, delivery (zones + pricing), in-store & appointments | — | |||
| Tips, scheduling & order tracking | — | |||
| Customer accounts, favorites & reviews | — | |||
| 3 languages, SEO & installable (PWA) | — | |||
| Custom domain | — | — | — | |
| Admin & operations | ||||
| Dashboard with caller / lead records | ||||
| Orders list + kanban board | — | |||
| Menu & inventory management | — | |||
| Invoices & refunds | — | |||
| Printer management | — | |||
| Works with your POS or fully standalone | ||||
| Multi-location | ||||
| Advanced — Enterprise | ||||
| Custom / cloned brand voice | — | — | — | |
| Outbound calling & campaigns | — | — | — | |
| Multi-agent workflows | — | — | — | |
| Public API + MCP + webhooks | — | — | — | |
| Advanced analytics & voice-ROI | — | — | — | |
| Team roles & permissions (RBAC) | — | — | — | |
| White-label branding | — | — | — | |
| Priority SLA & compliance (GDPR, audit) | — | — | — | |
| Included with all | ||||
| One-time setup | $149 | $149 | $149 | $149 |
| Keep your current number | ||||
| Cancel anytime, no contracts | ||||
| Get started | Get started | Get started | Talk to sales | |
Questions
Pricing questions, answered.
Wait — so the per-order fee really isn't on my bill?
Correct. On the Order plan you pay $0/mo per location. The $2.50 per-order fee is added at checkout and paid by the customer — you're never billed for it.
What if callers aren't placing an order?
The Order plan handles basic questions such as hours, location, directions, menu information, and order status updates at no additional charge. You only pay when a customer successfully places an order. For businesses that need appointment scheduling, message taking, lead qualification, call transfers, customer service, and more advanced call handling, choose the Receptionist plan.
Won't my own customers be annoyed by the fee?
It's the same kind of small service fee they already see on delivery apps — and it only applies to phone and online orders, where they chose the convenience. It's shown clearly at checkout before they pay, it's a small fraction of a typical ticket, and there's no fee at all on dine-in or counter orders.
Why is the Order plan less expensive?
The Order plan is optimized for taking orders quickly and efficiently, with a small fee applied only when an order is completed — which keeps your monthly cost low. The Receptionist plan provides a full virtual-receptionist experience: customer questions, appointments, reservations, messages, call transfers, and more — making it ideal for businesses that need comprehensive call management.
What's the $149 setup for?
It's a one-time fee, charged once when you start. We build everything — load your menu, set your hours, tune the voice, connect your number — and hand you a working product. No setup work on your end.
Can I cancel anytime?
Yes. Every plan is month-to-month with no contracts and no lock-in. Keep your number and walk away whenever you like.
Does it work with my POS?
AnswerCaddie Connect works with many of the popular POS systems, and we're adding more all the time — some integrations are live today and others are in progress. Tell us which one you use during setup and our team will confirm whether we can integrate it now, or when that integration will be ready. No supported POS? No problem — AnswerCaddie runs fully standalone and sends orders straight to your kitchen.
Will it sound robotic — or mess up my orders?
It sounds natural, speaks multiple languages, and only answers from your real menu and hours — it won't invent things it doesn't know. For phone orders, the caller confirms and pays via a secure link before anything reaches your kitchen, so what prints is what they actually bought.
What happens on a busy Friday night?
It answers every call at once — it never gets slammed or puts a caller on hold. If someone is unclear or asks for something off-menu, it hands off to your staff or takes a callback. Nothing prints until the customer confirms and pays.
Is my customers' card data safe?
Yes. Payments run through our PCI-compliant payment provider and card numbers are tokenized — AnswerCaddie never sees or stores a card number.
I have multiple locations — how does pricing work?
Pricing is per location, so it scales cleanly as you grow — each with its own AI agent and printers. Running a larger group or franchise? Enterprise adds white-label, team roles, and a priority SLA — talk to sales for volume pricing.
How fast can I be live?
Fast. You talk to us, we build it, and you go live — usually within days, not weeks. We do the heavy lifting.
Will my phone go down when I switch?
No. We set everything up in parallel and flip it live — your number never drops, and you keep the line you already have.
Ready to answer every call?
See AnswerCaddie on your own menu, or talk pricing with our team — live, in minutes.
Cancel anytime, no contracts · Keep your number · Live in days, not weeks